Question 1

What is CaptrIQ and how does it work?

Accepted Answer

CaptrIQ is an AI-powered screenshot tool that captures, organizes, and analyzes full-page screenshots. It uses modern OCR and AI models to extract text from images so you can search your screenshots, export to PDF, and process multiple captures in batches.

Question 2

Is CaptrIQ really free forever?

Accepted Answer

Yes! Our Free Forever plan includes 10 captures per month, full-page capture, and PNG/JPG export with 7-day retention. You can upgrade to Pro for 300 captures per month, OCR + AI search, batch processing, and unlimited retention, but the free plan never expires.

Question 3

How accurate is the OCR text extraction?

Accepted Answer

CaptrIQ uses modern OCR and AI models to provide high-quality text extraction from your captures. It works well on common page layouts, including tables, forms, and multi-column content. Extracted text is searchable inside CaptrIQ and can be exported.

Question 4

Can I capture full-page screenshots of long websites?

Accepted Answer

Absolutely! CaptrIQ automatically scrolls and captures entire web pages, no matter how long. We handle infinite scroll, lazy-loaded content, and dynamic websites. You can capture pages up to 50,000 pixels tall on Pro plans.

Question 5

What file formats can I export to?

Accepted Answer

You can export single screenshots as PNG or PDF (with metadata), and bulk-export your filtered library as CSV (title, URL, OCR text, capture date) or Markdown (formatted with embedded image links and OCR text).

Question 6

Is my data secure and private?

Accepted Answer

Screenshots are encrypted in transit (TLS 1.3) and at rest (AES-256) via Supabase storage. Our hosting providers (Supabase, Vercel) maintain SOC 2 Type II certifications; CaptrIQ itself has not pursued separate certifications at this stage. Your data is isolated per-account by row-level security — only you can read your own screenshots. You can delete your account and data at any time. We never sell your screenshots or use them to train external AI models. CaptrIQ is not an end-to-end encrypted product — our servers process screenshots for OCR, search, and PII redaction.

Question 7

Can I use CaptrIQ for my team?

Accepted Answer

Yes! Our Team and Enterprise plans include shared workspaces, role-based permissions, team libraries, and collaborative features. You can share screenshots, add comments, and manage access controls for your entire organization.

Question 8

What browsers and platforms are supported?

Accepted Answer

CaptrIQ works on all modern browsers (Chrome, Firefox, Safari, Edge) and is fully responsive on desktop, tablet, and mobile devices. We also offer a Chrome extension and API for developers who want to integrate screenshot capabilities into their own applications.

Question 9

How does batch processing work?

Accepted Answer

Batch processing allows you to capture multiple URLs at once. Simply paste a list of URLs (up to 10 on Pro plans), and CaptrIQ will queue and process them automatically using 2 parallel jobs. You'll receive notifications when captures are complete, and can export all results as PDF files.

Question 10

What's the difference between the Free, Pro, and Team plans?

Accepted Answer

Free plan includes 10 captures/month with 7-day retention. Pro plan ($10/month) includes 300 captures/month, OCR + AI search, batch capture (10 URLs), PDF export, and unlimited retention. Team plan ($20/user/month) includes unlimited captures, 5 parallel jobs, 50GB storage per user, and team collaboration features.

Question 11

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel anytime with no penalties or fees. Your subscription remains active until the end of your billing period, and you can always downgrade to the Free Forever plan. No credit card required for the free plan.

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